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Welcome to Special Alerts. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.
This Privacy Policy explains what information we collect, how we use it, and the choices and rights available to you when using our services.
We may collect certain information to provide, maintain, and improve our services.
When you sign in using Google, we may collect information associated with your Google account, including:
Your name
Email address
Profile picture (if available)
When you subscribe to our services, we may collect information related to your subscription plan, payment status, billing records, and transaction confirmations.
We may automatically collect certain technical information necessary for the operation and security of our platform, including:
IP address
Browser type and version
Device information
Operating system
General usage data
We use the information we collect for the following purposes:
To provide and maintain our services.
To create and manage user accounts.
To process subscriptions and verify payment status.
To send important service-related notifications and subscription
renewal
reminders.
To provide customer support and respond to inquiries.
To improve the functionality, security, and performance of our
platform.
To detect, prevent, and address fraudulent, unauthorized, or illegal
activities.
To comply with applicable legal and regulatory obligations.
Special Alerts may use cookies and similar technologies to provide essential website functionality, maintain user sessions, remember preferences, and improve the overall user experience.
These technologies may be used to support features such as secure authentication through Google Sign-In and the operation of subscription-related services.
Users may choose to disable cookies through their browser settings; however, certain features of the website may not function properly as a result.
Special Alerts relies on certain third-party service providers to deliver and support our services. These providers may process information in accordance with their own privacy policies and security standards.
Our current third-party services include:
Google Sign-In for user authentication and account access.
Moyasar for secure payment processing and subscription management.
We encourage users to review the privacy policies of these third-party providers to better understand how their information is handled.
Special Alerts offers monthly subscription plans. Payments are securely processed through Moyasar, a third-party payment service provider.
We do not store or have access to your complete payment card information. Payment data is handled in accordance with Moyasar's privacy and security practices.
We may retain records related to subscriptions, payment status, and transaction confirmations to provide our services and fulfill legal and operational requirements.
Special Alerts may send service-related emails to users, including subscription renewal reminders, account notifications, security updates, and other important information necessary for the operation of our services.
These communications are considered essential to the use of our platform. Users may also receive responses to support requests or other inquiries submitted through our contact channels.
We do not send promotional or marketing emails without the user's consent.
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
While we strive to maintain a secure environment, no method of data transmission or electronic storage can be guaranteed to be completely secure. Users are encouraged to take appropriate precautions to protect their account credentials.
We retain personal information only for as long as necessary to provide our services, maintain user accounts, process subscriptions, comply with legal obligations, resolve disputes, and enforce our policies.
When personal information is no longer required for these purposes, we will securely delete or anonymize it in accordance with applicable laws and regulations.
Depending on applicable laws and regulations, users may have the right to:
Access the personal information we hold about them.
Request corrections to inaccurate or incomplete information.
Request the deletion of their personal information, subject to legal
and
operational requirements.
Withdraw consent where processing is based on consent.
Contact us regarding any privacy-related questions or concerns.
We will make reasonable efforts to respond to legitimate requests in accordance with applicable laws.
Special Alerts is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under this age.
If we become aware that personal information has been collected from a child without appropriate parental consent, we will take reasonable steps to remove such information from our systems.
Parents or guardians who believe that a child has provided personal information to us may contact us for assistance.
Special Alerts currently provides its services primarily to users in the Middle East, with a particular focus on the Kingdom of Saudi Arabia.
By using our services, users acknowledge that their information may be processed and stored in accordance with applicable laws and regulations relevant to the regions in which we operate.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page along with the revised effective date. We encourage users to review this Privacy Policy periodically to stay informed about how we protect their information.
Your continued use of Special Alerts after any changes become effective constitutes your acceptance of the updated Privacy Policy.
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